Shipping Policy

Last Updated: [20-06-2024]

Thank you for shopping with Metro Info Tech! We are committed to providing you with a seamless and enjoyable shopping experience. Please review our shipping policy to understand how we handle the shipment of your orders.

1. Shipping Methods:

We offer the following shipping methods:

  • Standard Shipping:
    • Estimated delivery time: [3 business days]
  • Express Shipping:
    • Estimated delivery time: [2 business days]

Please note that delivery times are estimates and may be subject to variations.

2. Shipping Regions:

We currently ship to addresses within [INDIA / TAMIL NADU/ KARNATAKA]. We regret that we cannot deliver to P.O. boxes.

3. Shipping Costs:

Shipping costs are calculated based on the total weight of your order and your delivery location. You may view the shipping costs at the checkout before completing your purchase. We offer free standard shipping on orders over Rs. 500.

4. Processing Time:

Orders are typically processed within [3] business days. Once your order is processed, you will receive a confirmation email with tracking information.

5. Order Tracking:

We provide order tracking for all shipments. You will receive a tracking number in your shipping confirmation message, allowing you to monitor the progress of your order.

6. Delivery Guarantees:

While we make every effort to ensure timely delivery, we do not guarantee specific delivery dates. Unforeseen circumstances, such as weather conditions or carrier delays, may impact delivery times.

7. Lost or Damaged Items:

In the rare event that your order is lost or damaged during transit, please contact our customer support team at [metroinfotech23@gmail.com] within 2 days of receiving your order. We will work to resolve the issue promptly.

8. Returns and Exchanges:

Please refer to our [Returns and Exchanges Policy] for information on returning or exchanging items.

9. Customs and Duties:

For international orders, customers are responsible for any customs duties, taxes, or fees imposed by their respective countries. Please be aware of your country's import regulations.

10. Communication:

We will keep you informed about the status of your order through email notifications. If there are any delays or issues, we will notify you promptly.

By placing an order with [Metro Info Tech], you agree to the terms outlined in this shipping policy.

If you have any questions or concerns, please contact our customer support team at [9655897559 | metroinfotech23@gmail.com].